Time – Some thoughts as they come to mind

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Yesterday being a Sunday, I had the liberty of indulging myself. I watched a Gujarati drama in which there was a very profound dialogue or so I felt. The protagonist said “You can turn off the tap to stop the flow of water but even if you turn off your clock, time will continue to pass you by”

It was indeed a wow moment for me considering Gujarati dramas aren’t the best source of penny dropping moments.

There is nothing as important as time and living in the present moment. I often see people waking up late and partying at night. No harm in that but I for one wake up every single day with the alarm at 0444 (thanks to Robin Sharma for inculcating the idea into my brains). What do I do? It gives me some time to do things that I would like to do such as reading or as I am right now writing this post. And after that, I can go for my walk or yoga or cycling.

Another quote that I have loved is “Never postpone joy” Come to think of it, how many of us postpone joy for the future? Why not savour the moment now rather than deferring it?

Find a purpose in your life to wake up early, live in the now and enjoy every moment.

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Invest time to hone presentation skills?

learn_improve_practiceWondering if there is a need for someone to take the time out from the busy schedules to improve presentation skills? I would strongly urge you to do so.

Presentation skills come in handy all the time and not only when you are in a business meeting.

Just as you need to take a bath daily, you need to sharpen your skills every single day. Only then can you learn, improve and deliver a better presentation.

Remember your next presentation has to be better than the one you gave before that which too must have been better than the one before that. So look to excel yourself when it comes to your presentation skills and no I just don’t mean attractive slides. A great slide show will fall flat if not supported by an engaging speech which too will fall flat if not supported by adequate knowledge. But with these things put together you will effectively drive the message through to the audience and build a connect with them.

MTNL – do you even care for customers?

Handling_CustomersI have a prepaid number which to date was used only for friends and family who would come from abroad and use it temporarily. Never had the opportunity to ask for service as it was sparingly used.

This week I decided to use it on my iPad for data and that is when all hell broke loose. Sent my man with the SIM card as the iPad needed a micro SIM card. They recharged the card and only after that they informed him that the new SIM card would be handed over to me in person. I was like what in the blazes is this rule all about? Yesterday I took time out just to go there. The website says the customer service centre is open from 8 am and I went at 10 am yet just 2 people in the huge room!!!

I walked up to this lady who informed me that she doesn’t look after this and some other gentleman is doing this. In the same breath she tells me that since he has not yet come in, the other gentleman will help me. He looked at the form and tells me where is the photocopy of the identity proof? I was bewildered. No where on the form is that mentioned. So he tells me you need to attach that. No courtesy to even have it photocopied there itself. I asked him to process the stuff while I got the photocopy. God forsaken place it was so wasted 10 minutes in walking to the photocopy stall and came back.

Thankfully he had processed the form and issued the SIM card but it wasn’t activated. Activation entry on the computer was done by some other person who isn’t in but the first gentleman would help me. Turns out he had gone for tea!! Wow! Yet again a sheer waste of time!!!

The gentleman came in and says I don’t do this. That is when I lost it. Gave him a piece of my mind but he stood his ground. Honestly, disgusting isn’t the term to describe the experience. He tells me that it would be done in two hours! I walked out fuming.

Since the card wasn’t activated after 3 hours, I called the contact centre which made me call 3 different numbers. I gave up then and there.

Finally home at 1945, I was pleasantly surprised that it was activated. Shudder I think what if I was a post paid customer of theirs. I guess they need to go a long long way to serve customers. Just calling these contraptions (yes I am using the word contraption as the whole thing was a sham), customer service centres won’t just transform them. Wake up MTNL or you will be history or a parasite on tax payers’ money.

Ludo – Life lessons for us adults

ludo

Over the weekend I played the board game of Ludo on the Tablet with Kavya. (OK I admit, it is not a board game any more on the tablet). There were some lessons I learnt as I discussed with Kavya.

  • Time and patience – You need to wait for your turn and then have to wait for the die (the singular of dice) to show up 6 in order to start. Others may be luckier but everyone has to wait for their time and 6 to show up.

Similarly when the coin has to get to the Home area, you have to await the die to show the correct number or you just have to await that patiently. Playing on the tablet didn’t let me concoct rules that I did during childhood:-)

So we have to wait for our time to come and be patient. No matter what happens, you will have to move out only at the fall of 6 and you get to win only when you have to. So be patient.

  • Be ruthless – Sounds rude but you play within the rules and attack. It is a game and the sole purpose is to win. So best is to be on the offensive. Kavya was all for not attacking saying “If I don’t send you back to base, you too will do that right?” I was like “No way”. Don’t expect life to show any mercy when it comes to winning. People will trample you down and make their way forward so beware. In the game of life, we have to play by the rules but compete openly.
  • Don’t lose hope – Life is a great leveler. You may be way behind the other players in Ludo but suddenly you can have three rolls of 6 and you will jump ahead so never never give up. In life too, expect the unexpected. After all He is up there and miracles never cease to exist so go on.

I then let her play against the computer at the most difficult level and showed her how the game is played ruthlessly by the rules. Thank you Kavya. You let me learn something new and I hope I could explain to you what I wanted to.

Time – Where do we find that?

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This morning I realised that aside of Sundays, I barely get to spend time with Kavya. Monday to Friday she has school in the mornings from 9 am to 3 pm and I return home by 7 pm only. We do get some minutes in the morning as she is rushing through her chores while I am going through my routines. In the evenings, I usually am teaching her so that goes on till dinner time. Post dinner she goes out to play and then is called rather pulled in at bedtime. This goes on from Monday to Friday. Saturday evenings are spent finishing off the weekend worksheets / revision / whatever. Leaves only Sunday to spend time with her which I try to ensure that she has nothing pending from her homework. We try to make the most of the Sundays. This morning just pondering, I realised that we are all (atleast I am) living such mechanical lives by the clock and there is really no time to experience the smaller joys of life. Immediately the poem we did in school in Class 7 came to mind and I reproduce below:

Leisure – W H Davies

What is this life if, full of care,
We have no time to stand and stare.

No time to stand beneath the boughs
And stare as long as sheep or cows.

No time to see, when woods we pass,
Where squirrels hide their nuts in grass.

No time to see, in broad daylight,
Streams full of stars, like skies at night.

No time to turn at Beauty’s glance,
And watch her feet, how they can dance.

No time to wait till her mouth can
Enrich that smile her eyes began.

A poor life this if, full of care,
We have no time to stand and stare.

So yes will have to bring about a change in my lifestyle for her and spend time with her. Any suggestions?